Delivery and logistics

In order to meet our customers’ needs, we are constantly investing in our logistics capacities. This includes our buildings, machines and equipment, for example. We also develop our employees’ skills. This allows us to respond flexibly to our customers’ requirements.

Innovative warehouse management system

Our products are stored and handled in a logistics area of 22,500 m² . With the help of 15 levellers that are flexibly used for incoming and outgoing goods, we achieve rapid loading and unloading cycles. Over 9,000 order items leave our warehouse every day.

Our high-bay warehouse has around 18,000 pallet bays. In our warehouse management system, products are assigned to the storage location by prevalence. The system operates on the first-in, first-out principle.

20,000 m of shelving racks will allow us to continue to expand our product range in the future. The platform system constructed specially for this purpose provides storage space across five levels within a footprint of 800 m². There, 125,000 storage compartments are ready for use. Like all storage locations, they are managed by the warehouse management system.

logistics area

pallet bays in our high-bay warehouse

shelving racks

storage compartments

levellers

order items per year

Our Partners

Innovative technology

Automatic measurement of item dimensions and weight for optimal further processing of item data
Enables optimal utilisation of storage locations and optimal calculation of shipping packaging

Packing line with carton erector and lid station
Packing of up to 400 packages per hour
Integrated labelling machine for applying shipping labels

6000 storage locations
Optimal storage of C-items
Increased order picking speed

Our smooth logistical processes and partnership with our service providers ensure that our customers can count on fast, reliable delivery.
Björn Bredemeier, Deputy Head of Logistics
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Our incoming goods inspection ensures high product quality and is the foundation of a functional business that automatically delivers customer satisfaction.
Gürkan Haseki, Head of Incoming Goods

We use customer feedback to continuously improve our services and, in acute cases, assist with problem solving.
Kerstin Kaiser, Head of Returns/Complaints Management

I am the first point of contact when it comes to the analysis, evaluation and adaptation of our processes and organisation – the prerequisites for better customer service.
Steffen Loetz, Organisation & Processes

We are constantly working on optimising our flow of goods. That’s why we are continuously investing in our logistics capacities, building and machines, in order to flexibly respond to our customers’ requirements at all times.
Olaf Marin, Head of Logistics

3D high-volume scale

Packing machine

Small parts warehousing lift